Aim to provide a 24-hour turnaround in response to all student requests such as phone calls, emails, general questions, and scheduling of advising appointments.
Learn and use your advisee’s names when you talk to them (student ID number ) and make sure they know your name.
Take a few moments to engage in general conversation whenever an advisee comes to see you. Ask how things are going.
Go over with your advisees what they should expect from you and what you expectfrom them at any early/initial meeting.
Advising is developmental: Advise first-year students differently from seniors.First-year students need to be walked through the course selection process and howto build a schedule. Seniors need more help with making the transition fromcollege to the world.
Give yourself 10 minutes preparation time before student appointments to reviewstudent information and update plan of study.
Empower students to take charge of their own academic success. Give them a newstudent checklist that details how to register for class, obtain student ID card, anddirections on how to meet with a Financial Aid Counselor.
After the appointment, use electronic advising notes (AdRx) to record a brief summary of the meeting. Enter information on what issues were discussed andwhat follow-up is needed. You can use email through AdRx to email the notes youmade to the student after the appointment.
Before the next visit, review the notes so that you can ask whether the issues discussed were resolved and whether they followed up on the recommendations or referrals you made. Keep in mind that students can see the notes in AdRx (unlessin advisors only section).
Solicit student feedback by collecting mandatory student advising evaluations that are part of the faculty or staff’s annual review. Collect and report data to thedesignated party in your academic unit.
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